Privacy Policy

Newgen Technologies Ltd. ("Newgen," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and API (collectively, the "Services").

1. Information We Collect

We collect information in several ways:

1.1 Information You Provide

• Account information (name, email, company, phone number)
• Business verification documents (KYC/KYB documentation)
• Payment and card information
• Communications and correspondence

1.2 Information Collected Automatically

• Device and browser information
• Usage data and analytics
• IP addresses and logs
• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

• Provide and improve our Services
• Process transactions and send related information
• Verify identity and prevent fraud
• Comply with legal and regulatory obligations
• Send marketing communications (with your consent)
• Respond to inquiries and provide customer support

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in our operations
• Financial institutions and payment processors
• Regulatory authorities as required by law
• Business partners with your consent

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption, access controls, and regular security assessments. Our systems are PCI DSS Level 1 certified.

5. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Object to processing
• Data portability
• Withdraw consent

6. CCPA Notice (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. We do not sell personal information. To exercise your rights, contact us at privacy@newgen.hk.

7. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: